= RDS Operations Support FAQ *****Under construction***** = Here you can find answers to some of the most frequently asked questions about the RDS Operations Support Service. In addition all posted tickets and additional PCA Trac project information is easily available trough the search function. Before you create a new RDS Operations Support request, make sure you've done the appropriate searching: * in the RDS Operations Support FAQ * in the PCA project sites or in the PCA ticket system, using either a [http://trac.posccaesar.org/search?q=&ticket=on&wiki=on full search] or a [http://trac.posccaesar.org/query?summary=~&keywords=~" ticket query]. If you have a question not answered by your search or in the FAQ, you are welcome to make a [wiki:RdsCreateNewTicket ticket] or send an [mailto:rdssupport@posccaesar.org e-mail] to `rdssupport@posccaesar.org`. ---- * [wiki:RdsFaq#howdoicreatearequest How do I hand in a request?] * [wiki:RdsFaq#whocanbecomeapcamember Who can become a POSC Caesar member?] * [wiki:RdsFaq#howdoiapplyforpcamebership How do I apply for POSC Caesar membership?] * [wiki:RdsFaq#wherecanifindthemembershipapplicationform Where can I find the membership application form?] * [wiki:RdsFaq#howdoigetusernameandpasswordforpcalogin How do I get username and password for PCA login?] ---- ==== How do I send a request? ==== #howdoihandinarequest You are welcome to make requests about the RDS and RDL either by creating a [wiki:RdsCreateNewTicket ticket], sending an [mailto:rdssupport@posccaesar.org e-mail] or by telephone. Non PCA members are not able to create tickets, but may post requests both by [mailto:rdssupport@posccaesar.org e-mail] and telephone. [[BR]] [[BR]] On the [wiki:RdsCreateNewTicket ticket information page] you will find important detailsĀ on what to be aware of before making a ticket. ==== Who can become a POSC Caesar member? ==== #whocanbecomeapcamember ==== How do I apply for POSC Caesar membership? ==== #howdoiapplyforpcamebership ==== Where can I find the membership application form? ==== #wherecanifindthemembershipapplicationform ==== How do I get username and password for PCA login? ==== #howdoigetusernameandpasswordforpcalogin