Version 5 (modified by gryslettemark, 15 years ago) |
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RDS Operations Support
To make a requests to/about/ the RDS (Reference Data Services) System and
RDL (Reference Data Library) you are encouraged to create a ticket.
Make sure to read the section below to assure valid request registration. The following input fields are mandatory and needs to be correctly filled out before you submit the ticket:
- Summary – Title of request
- Description of request
- Service Area
- Type, make sure Task is selected
Please do not edit fields which are not listed above then this is used by the RDS Operations Support team.
Interpretation Service Area:
RDS System: All requests that require assistance on technical issues of availability of HW/SW, Report on failure, downtime etc . Requests concerning access or modification to access
RDL Content: All requests concerning the Reference Data Library content, proposals for change requests at WIP and the ISO 15925 Standard. For content development requests, correction of errors
Use link to create a new ticket or choose New Ticket in the left-side menu.