| Version 4 (modified by gryslettemark, 16 years ago) |
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RDS Operations Support
To be able to make a requests to/about/ the RDS (Reference Data Services) System and RDL (Reference Data Library) you can create a ticket as a request:
In the left-hand side menu choose New ticket. This will display a request form, where some fields are mandatory to have a valid request.
Make sure that the follwing fields are filled out:
- Summary – Title of request
- Reporter:
- Description of request
- Service Area
- Type:
Interpretation Service Area: RDS System: All requests that require assistance on technical issues of availability of HW/SW, Report on failure, downtime etc . Requests concerning access or modification to access
RDL Content: All requests concerning the Reference Data Library content, proposals for change requests at WIP and the ISO 15925 Standard. For content development requests, correction of errors
