== RDS Operations Support == How to create a new ticket: Log in Left-hand side menu: Create new ticket. What must be filled out: 1. Summary – Title of request 1. Reporter: 1. Description of request 1. Service Area 1. Type Interpretation Service Area: RDS System: All requests that require assistance on technical issues of availability of HW/SW, Report on failure, downtime etc . Requests concerning access or modification to access RDL Content: All requests concerning the Reference Data Library content, proposals for change requests at WIP and the ISO 15925 Standard. For content development requests, correction of errors