RDS Operations Support

How to create a new ticket:

The purpose of the RDS Operational Support is to ensure high quality and timely handling of requests made to/about/ the RDS (Reference Data Services) System and RDL (Reference Data Library) Content for identified customers.

The services offered will enable identified users, based on a common platform, to initiate Service Requests for System Failure/ Technical Problems/Access, to use the RDS Tools/Applications provided or to submit Service Requests to the RDL Library content management process