Changes between Version 19 and Version 20 of RdsCreateNewTicket

Timestamp:

10/30/08 09:08:09 (16 years ago)

Author:

margs (IP: 193.212.132.34)

Comment:

--

RdsCreateNewTicket

@@ -1 @@
-== How to create a ticket ==
+= How to create a ticket =
 To make a requests about the RDS - ''Reference Data Services'' System and RDL - ''Reference Data Library'' you are encouraged to create a ticket.
 
-The RDS Operations Support Tickets are used for handling service requests conserning availability, content and technical and software support issues etc. 
+The RDS Operations Support Tickets are used for handling service requests concerning availability, content and technical and software support issues etc. 
 
 Make sure to read the section below to assure valid request registration.
@@ -15 +15 @@
 Please do not edit fields which are not listed above as this is used by the RDS Operations Support team.
 
-__To select Service Area: [[BR]]__
-You have to 2 options for Service Area selction: RDS System Request and RDL Content Request. [[BR]]
+__To select Service Area: __[[BR]]
+You have to 2 options for Service Area selection: RDS System Request and RDL Content Request. [[BR]]
 
 RDS System: Requests that require assistance on technical issues of availability of Hardware/Software, Report of failure, downtime etc. Includes requests concerning access or modification to access.
-[[BR]][[BR]]
+
 RDL Content: Requests concerning the Reference Data Library content, proposals for change requests at Work In Progress (WIP) and the ISO 15925 Standard. Includes content development requests, correction of errors etc.
 
-Use link to create a [https://trac.posccaesar.org/newticket new ticket] or choose ''New Ticket'' in the left-side menu. If your prefer e-mail send your request to `[email protected]`
+Use link to create a [/newticket new ticket] or choose ''New Ticket'' in the left-side menu. If your prefer e-mail send your request to `[email protected]`