Changes between Version 11 and Version 12 of Rds2

Show
Ignore:
Timestamp:
06/11/13 15:08:09 (9 years ago)
Author:
hmottestad (IP: 85.221.54.157)
Comment:

--

Legend:

Unmodified
Added
Removed
Modified
  • Rds2

    v11 v12  
    3131Registered users of the PCA Reference Data Services are also provided with operational support. These services are explained and accessed from '''[http://rdssupport.posccaesar.org/wiki/ RDS Operations Support Home]'''.The purpose of these services is to ensure high quality and timely handling of requests made to or about the RDS (Reference Data Services) System and RDL (Reference Data Library) Content.  Support arrangements are defined according to ITIL® and the ISO 20000 Specification. 
    3232 
    33 Existing Support Users should '''[http://rdssupport.posccaesar.org/newticket create support ticket requests directly here]'''.[[BR]](''separate log-in required''.) 
     33Existing Support Users should '''[http://rdssupport.posccaesar.org/newticket create support ticket requests directly here]'''.[[BR]](''separate log-in required''.) Registered Users who do not also have [wiki:PCA/Membership PCA Membership] (or other project membership with specific Service Levels included) will receive a reduced operational support service. 
    3434 
    35  
    36 Registered Users who do not also have [wiki:PCA/Membership PCA Membership] (or other project membership with specific Service Levels included) will receive a reduced operational support service. 
    37  
    38 The PCA Operations Support Service operates the process of handling RDL Content Change Requests and clarifications in support of the [wiki:RdsMaintenanceProcedure RDL Maintenance Procedure], but does not operate the full content maintenance process. 
    39  
    40 Where such Change Requests include proposed new RDL Content please submit / attach using the [downloads:RDS/Columns%20in%20RDS%20import%20export.xls Batch Upload Spreadsheet] format. For explanation and a template of the spreadsheet format used to batch import reference data items, refer to the [wiki:RdsSpreadsheetBatchUpload RDS Spreadsheet Batch Upload]. 
     35The PCA Operations Support Service operates the process of handling RDL Content Change Requests and clarifications in support of the [wiki:RdsMaintenanceProcedure RDL Maintenance Procedure], but does not operate the full content maintenance process. Where such Change Requests include proposed new RDL Content please submit / attach using the [downloads:RDS/Columns%20in%20RDS%20import%20export.xls Batch Upload Spreadsheet] format. For explanation and a template of the spreadsheet format used to batch import reference data items, refer to the [wiki:RdsSpreadsheetBatchUpload RDS Spreadsheet Batch Upload]. 
    4136 
    4237Where users require guidance on how to relate or map their business data using ISO 15926 Reference Data, please see joint PCA / FIATECH JORD Mapping Methodology ([https://www.posccaesar.org/wiki/FiatechJord via the JORD project pages]). 
Home
About PCA
Reference Data Services (RDS)
RDS Operations Support
Meetings and Conferences
ISO 15926
Special Interest Groups
Technical Advisory Board
Norwegian Continental Shelf Std
Projects
Search